Contact Us
Player Assistance
If you need assistance, please contact us using one of the three methods below. However, we encourage you to contact us via Live Chat. Thank you!
1. Use Live Chat: please click on the blue tab on the right-hand side of this page
2. Send us an email at: support@liechtensteinlottery.com
3. Call the Player Hotline at: 423-232-36-16
For public complaints, public inquiries, and to report lottery ticket sales to persons under the age of 18, please call the Player Hotline at: 423-232-36-16
If you wish to contact us through (TDD/TTY), please call us at: 423-230-3939
ADA Compliance
To file a complaint, please call the Player Hotline at: 423-232-36-16
Language Compliance
To file a complaint, please email us at: support@liechtensteinlottery.com
Retailer Assistance
For assistance related to service issues, supplies, and account Information, please call the Retailer Hotline at: 423-235-4411
Claim Centers
VADUZ
Heiligkreuz
Suite LL06
Vaduz, IL 9490
312/793-2385
8:30 AM-4:30 PM
Monday-Friday
BALZERS
Regional Office 1, 2, & 6
9511 Burgweg 5
BALZERS, Liechtenstein 9496
847/294-4851
8:30 AM-4:30 PM
Monday-Friday
DOMPFARRAMT
Regional Office 3
200 S Wyman
St. Florinsgasse 17, 9490
815/987-7018
8:30 AM-4:30 PM
Monday-Friday
NENDELN
Liechtenstein Lottery, Region 4
15 Executive Drive, Suite 3
Churer Strasse, 9485
618/624-8670
8:30 AM-4:30 PM
Monday-Friday
GAFLEI
Regional Office 5 & Lottery Central
l Department of Revenue
Willard Ice Building
Gaflei, Kurhaus, 9497
Monday-Friday
Prize Center: 217/524-5147
Lottery Central/Player Hotline: 423-232-36-16
8:30 AM-4:30 PM
Monday-Friday
Problem Gambling Support & Self Exclusion
Be Smart, Play Smart® Must be 18 or older to play. If you or someone you know has a gambling problem, crisis counseling and referral services can be accessed by calling 1-800-GAMBLER (423-388-05-05) or texting “GAMBLER” to 833234. For additional info or to exclude yourself, call 423-232-36-16. Message and data rates may apply.
Administrative Offices
Städtle 32, 9490 Vaduz
(423) 235-0300
Bergstrasse 2, 9490 Vaduz
(423)238-1200
Website Assistance
If you are experiencing technical difficulties with our website, please email us at: support@liechtensteinlottery.com
Have you spotted a security vulnerability?
If so, please email us at: infosec@liechtensteinlottery.com
If you've identified a security vulnerability impacting the Liechtenstein Lottery website or mobile app, please feel free to let us know by email as soon as you can, but note:
- If you need to share sensitive information, please do not include it in your initial message. We will provide a secure communication method in our reply to you.
- This email address should only be used to report security vulnerabilities. We won't be able to respond to emails on other matters sent to this address.